Yes, absolutely. According to our delivery policy, you are encouraged to check the product thoroughly in the presence of the delivery person before making the final payment.

If you find any defect or receive the wrong item while inspecting it in front of the delivery person, you can return it immediately. In this case, you only need to pay the initial delivery charge to the courier.

No. If you return a faulty or incorrect item, we will resend the correct product to your address free of charge. You will not have to pay the delivery fee a second time.

Typically, we deliver within 2-3 business days inside Dhaka and 3-5 business days for the rest of the country.

We offer Cash on Delivery (COD) all over Bangladesh, allowing you to pay only after receiving and verifying your product.

Note: Since you focus on automated systems and conversion tracking, these FAQs are structured to remove "buying friction" by addressing the customer's biggest concerns (delivery and returns) upfront.